Keith's Treats

FAQ

Fetch the Answers to Your Queries

Got some burning questions? Our Frequently Asked Questions section is here to fetch you the answers you need. From ingredients and nutrition information to subscription details, we’ve got you covered

What makes Keith's Treats different from regular dog treats?

At Keith's Treats, we take pride in hand-crafting every treat with love and care. Our gourmet dog treats are made from high-quality, natural ingredients, ensuring that your furry companions receive wholesome goodness in every bite. Unlike mass-produced treats, our artisanal approach guarantees exceptional taste and tail-wagging happiness.

How long do I get support?

Ordering our scrumptious treats is as easy as giving belly rubs! Simply visit our online store and browse through our selection of gourmet delights. Add your desired treats to your cart, proceed to checkout, and follow the simple steps to finalize your order.

Q: What is the monthly subscription offer, and how does it work?

Our monthly subscription is designed to keep the treat jar full and your pet's tail wagging! With the subscription, you'll receive a selection of Keith's Treats delivered straight to your door each month for a flat fee, which includes shipping. It's the ultimate way to ensure your furry friend never runs out of their favorite goodies. Plus, each delivery includes samples of our newest creations and treats that match the season!

Can I customize my monthly subscription?

Absolutely! We understand that each pet has unique preferences. We will email you about two weeks before we begin processing the subscription orders, you can login to your account and change your order if you so desire, we have to have the updated order no later than 3 business days after the email is sent.

When can I expect my order to arrive?

We know you and your pet are excited to receive the treats! We strive to process and ship orders as quickly as possible. Depending on your location, you can typically expect your package to arrive within 3-7 business days after placing your order. For monthly subscriptions, deliveries are scheduled around the same time each month, ensuring a steady supply of deliciousness!

Are the seasonal treats available all year round?

While some of our best-selling seasonal treats may make special appearances throughout the year, the majority of our seasonal delights are only available during their respective seasons. So be sure to keep an eye out for the unique flavors and fun themes that match each season's spirit!d ship orders as quickly as possible. Depending on your location, you can typically expect your package to arrive within 3-7 business days after placing your order. For monthly subscriptions, deliveries are scheduled around the same time each month, ensuring a steady supply of deliciousness!

Can I purchase Keith's Treats as a gift for someone else's furry friend?

Absolutely! Sharing the joy of Keith's Treats with fellow pet parents is a wonderful idea. During the checkout process, you'll have the option to add a gift message, and we'll make sure to include a personalized note to make the gift extra special.

What if my pet doesn't like the treats?

We're committed to ensuring you and your furry friend are delighted with Keith's Treats. If, for any reason, your pet isn't satisfied with their treats, please reach out to our customer support team within 30 days of receiving your order. We'll work with you to find a solution, which may include a replacement or refund, depending on the situation.

How can I get in touch with customer support if I have more questions?

Our dedicated and pet-loving customer support team is here to assist you! You can reach us through the "Contact Us" page on our website or send us an email at keith@keithstreats.com. We'll be more than happy to help you with any inquiries or concerns you may have.
Scroll to Top